Alpacapark Privacy Policy
We Care About Your Privacy
We are committed to protecting your privacy. We process personal data in a secure and transparent manner and respect your right to control your own data.
This privacy policy describes how we collect, use, and share personal data. It also explains your rights and how you can exercise them.
What Information We Collect
We receive, collect, and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login details; email address; password; computer and connection information; and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information); comments; feedback; product reviews; recommendations; and personal profiles.
How We Collect Information
When you conduct a transaction on our website, as part of the process we collect personal information you provide, such as your name, address, phone number, and email address. Your personal information will only be used for the specific purposes stated below.
Why We Collect Personal Information
We collect both non-personal and personal information for the following purposes:
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To provide and operate our services
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To provide ongoing customer support and technical assistance
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To contact visitors and users with general or personalized service-related messages, as well as marketing messages and advertisements
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To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to improve our services
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To comply with applicable laws and regulations
How We Store, Use, Share, and Manage User Information
Wix
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you.
Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover). These standards help ensure the secure handling of credit card information.
Vipps
We use Vipps as a payment solution for our services and products. To learn more about how Vipps processes your personal data, please refer to their privacy policy:
https://vipps.no/personvern-og-vilkar/
Google Ads and Google Analytics
We use Google Ads and Google Analytics to collect information when you visit our website. This information is used to improve your user experience, measure the effectiveness of our advertising, and understand how you use our website.
Google Ads allows us to display ads on Google’s search engine and other websites. When you click on one of our ads, we collect information such as your IP address, browser type, and referring page.
Google Analytics allows us to track how users interact with our website, including IP address, browser type, pages visited, time spent on pages, and user actions.
How You Can Control Your Information
You can control the information collected about you by adjusting your browser settings. You may also choose not to consent to receiving advertisements from Google.
If you have any questions about how we collect information, please contact us.
Meta Ads and Meta Analytics
We use Meta Ads and Meta Analytics to collect information when you visit our website. This helps us improve user experience, measure advertising effectiveness, and understand user behavior.
Meta Ads enables us to show advertisements across Meta platforms such as Facebook, Instagram, Messenger, and WhatsApp.
Meta Analytics helps us track how users interact with our website.
Information Collected Includes:
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IP address
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Browser type
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Device type
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Geographic location
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Interests
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Purchasing behavior
This data is used to target ads, improve ad performance, and better understand user interactions.
Control of Data
You can control this data through your browser settings or opt out of Meta advertising.
How We Communicate With Users
We may contact you to notify you about your account, troubleshoot issues, resolve disputes, collect fees, request feedback, send updates, or enforce agreements and applicable laws.
We may contact you via email, phone, text messages, or postal mail.
Cookies and Tracking Technologies
Use of Cookies
We use cookies to improve your experience. Cookies are small text files stored on your device.
Types of Cookies We Use:
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Essential cookies – Required for website functionality
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Functional cookies – Remember your preferences
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Analytics cookies – Help us improve the website
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Marketing cookies – Used to deliver relevant ads
Wix Cookies
Used to store preferences and improve usability.
You can control cookies via your browser settings. Disabling cookies may affect website functionality.
Google Tags, Google Ads, Google Analytics, and Meta Pixel
We use these tools to collect information about how you interact with our website. This helps us improve the website, measure ad performance, and understand user behavior.
Learn more:
Contact Us
If you have questions about our use of cookies, please contact us by email.
Withdrawal of Consent
If you no longer want us to process your data, please contact us at:
post@alpakkaparken.no
or by mail:
Alpaca Park Visitor Farm
Landsvik 6
5917 Rossland
Norway
Updates to This Privacy Policy
We reserve the right to modify this policy at any time. Changes take effect immediately upon publication on the website. If significant changes are made, we will notify you here.
Questions and Your Rights
If you would like to access, correct, amend, or delete any personal data we have about you, please contact us at:
post@alpakkaparken.no
or by mail:
Alpaca Park Visitor Farm
Landsvik 6
5917 Rossland
Norway